Pronto — Privacy Policy

Last updated: 2026-08-20

1. Who we are.

Pronto is operated by Shimeng Chu. Contact: support@prontotasks.app.

2. Data we collect.

• Account data: an anonymous account identified by a hashed device identifier. We do not collect your name, email address or phone number. We also record your registration IP address, approximate region, language and timezone (from your device settings), an invite code if you use referrals, a push notification token if you enable notifications, and a device integrity result (Google Play Integrity) used to prevent fraud.
• Content you provide: files you upload (documents, images, audio recordings) and the task inputs you type. These are processed to generate your requested output.
• Usage data: task history, wallet ledger (credit earnings and charges), chat messages within the App, app version and technical logs needed to operate and debug the service.
• Advertising data: our advertising partner (Google AdMob) processes your device's advertising ID to serve ads and measure rewarded views. See Section 5.

3. How we use data.

To provide the service (run tasks, deliver files, credit your wallet), to verify rewarded ads server-side, to prevent fraud and abuse, to fix problems, and to improve the App using aggregate statistics. We do not sell your personal data.

Clearing app data will not reset your account — your device is identified by a hardware-derived identifier, not data stored in the app. Reinstalling or clearing data will not create a new account or reset your wallet.

4. AI processing and retention.

Your task inputs and uploaded content are sent to third-party AI model providers for processing, restricted to providing the service. Retention periods:

• Uploaded files and generated result files: automatically deleted approximately 48 hours after creation. While your task record is retained, expired results can be regenerated free of charge.
• Task records and chat history: retained up to 90 days, then deleted.
• Account and wallet data: retained until you delete your account.

5. Third parties.

• Google AdMob (advertising): processes advertising ID and ad-interaction data. See Google's privacy policy (policies.google.com/privacy). You can reset or delete your advertising ID in Android settings.
• Google Play Integrity (fraud prevention): verifies that requests come from a genuine app on a genuine device.
• AI model providers (content processing, as described in Section 4).
• Infrastructure providers (hosting and storage).

We share only what each provider needs to perform its function.

6. Your rights.

You can download your artifacts in the App and delete your account at https://prontotasks.app/delete-account using the Device ID shown in Settings. Account deletion removes your account data, wallet ledger, chat history and stored files within 30 days, except records we must keep for fraud-prevention or legal obligations. Depending on your jurisdiction (including LGPD in Brazil and the Indonesian PDP Law), you may have additional rights — contact us at support@prontotasks.app to exercise them.

7. Children.

The App is intended for users aged 18 and over (consistent with its Google Play target-audience declaration). We do not knowingly collect data from anyone under 18; if we learn that we have, we will delete it.

8. Security.

Data is transmitted over encrypted connections and access is restricted to what operating the service requires.

9. Changes.

We will announce material changes to this policy in the App.